Robust Satellite Solutions from Cap Rock Communications
The right satellite communications solution comes from a seasoned company with a history of providing mission-critical communications to harsh environments. CapRock Communications, for example, understands the unique needs of people and organisations working in harsh and remote locations, like oilfield exploration and production (E&P). By providing robust satellite communication services for broadband networking, digital telephony and realtime video, CapRock can ensure that its customers’ messages get there – no matter where they may be.
With both standard ‘off the shelf’ and custom- developed satellite communications services, CapRock provides a complete turn-key solution. All required equipment, bandwidth, technical support and maintenance are rolled into a worry-free flat-rate monthly service. CapRock meets the selection criteria for remote communications by providing a robust service that encompasses:
- true broadband services with burstable and committed information rates (CIRs);
- a portfolio of standard and custom solutions for voice and data communications;
- global coverage and multiple operations centres for international support;
- robust field equipment and redundant teleport facilities for high reliability;
- customer service focus backed by service level agreements; and
- a technology-independent service to protect against obsolescence and control costs.
CapRock provides complete data, voice and video telecommunications services through its privately owned and managed global infrastructure. With multiple interconnected teleports in Houston, Aberdeen, Honolulu and Macae, CapRock has the unique ability to be a single-source solution for remote satellite communications anywhere on the globe. Supported by a 24/7 network operation centre (NOC), in-house engineers and a large, international staff of field technicians, CapRock customers enjoy a satellite communications solution designed exclusively for the challenging environments in which they operate.
Technologies for Extending a Network Beyond the Edge
When selecting a satellite communications solution for a harsh or remote location, the top priority is reliability – making sure that the service will work when needed most. With this in mind, CapRock is constantly evaluating the right technologies for the task. Partnering only with best-of-breed providers, CapRock creates an integrated system designed to be dependable in the field. By being technology- independent, CapRock can harness the benefits of new technologies as they become proven. This allows rapid migration to new standards without exposing customers to the risks associated with adopting a ‘next generation’ technology.
In addition to selecting the right technology partners, CapRock is focused on designing its services to meet the growing demand for corporate networks to reach as far into the field as possible. CapRock’s standard satellite services are unique compared with other providers in that they are designed to be extensions of the corporate network. Unlike most satellite services that are asymmetrical with high speed on the downstream, but relatively slower speeds on the upstream, CapRock’s standard packages provide symmetrical connections – where the data rate is the same in both directions. Additionally, all CapRock standard packages come with both a minimum committed information rate (CIR) as well as the ability to burst to even greater broadband speeds. Other providers are often vague about the data rate specifications of their satellite services. CapRock’s commitment to high performance connections means that information technology (IT) and network managers can have the same confidence in their satellite connections as they do in traditional terrestrial links like frame relay, fractional-T or symmetric digital subscriber line (SDSL).
To complete the notion of providing an ‘extension of the corporate network’, CapRock employs its own state-of-the-art IPxpress™ network architecture, based on multi-protocol label switching (MPLS) technology for Internet protocol (IP) networks. IPxpress is CapRock’s unique virtual networking architecture that enables secure portability of customer data and applications across any site in the CapRock network. Customers can move from one location to the next and their applications, IP addresses and even voice over Internet protocol (VoIP) telephonenumbers will ‘follow’ them to the new location. The real customer benefit from CapRock’s IPxpress architecture is that it makes the satellite connection transparent to the customer corporate network. An ethernet port on an oil platform in the middle of the North Sea looks, feels and behaves just like one back at corporate headquarters.
Experience to Meet Today’s Challenges – Insight into Tomorrow’s Opportunities
Another often overlooked consideration is selecting a satellite communications provider that has both the experience and staying power to be there when you need it most. CapRock has been providing ‘industrial grade’ telecommunications to the world’s most extreme locations with unparalleled reliability for more than 20 years. Today, many of the world’s best-known oil and energy companies, and the drilling and production contractors that support them, rely on CapRock for round-the-clock satellite communications.
This trust comes not just from a breadth of experience, but also from the fact that CapRock continues to be a growing company looking for innovations that bring the power of broadband applications to the most remote locations. Over the past two decades, CapRock has experienced dramatic growth, but the company’s core mission has remained steadfast. With remote telecommunications expertise and a commitment to stringent systems engineering and industry-leading reliability, CapRock leverages its global presence to be a premier provider of satellite telecommunications and networking services for harsh and remote locations virtually anywhere in the world.
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Integrated Operations
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